FAQ

Questions, answered

Specific to YE-Tra solutions. Having more questions? Email Us.

Their phone becomes your best salesperson. After the scan, they land on a page with your product's best highlights, photos, and a chatbot ready to answer whatever they're wondering — and the moment it happens, it lands in your dashboard. No app, no waiting, no guessing. Easy for them to check what best fits what they need, too.
Print with confidence — every code you generate points to a permanent link, so updating your product page or restyling a Custom QR never touches what's already on a shelf, a box, or a flyer. Refresh the content as often as you want; zero reprints, zero wasted packaging.
Standard is instant — generated in seconds, no design work. Custom is on-brand — your colours, your logo, your shape, tested against a real scanner before it ever ships, so it looks like you designed it and still scans every time. Download either one as PNG, JPEG, or SVG, print-ready at full resolution.
On-shelf QR solution built into YE-Tra. Find out which product is doing best on shelf. On Growth and above, get the QR code based on location to stick on that shelf, and every scan of it shows up store-by-store in your dashboard automatically, with no extra setup.
Only if that competitor is also using a YE-Tra QR code. Works with Growth and above plan. Shoppers see it right in the scan flow, with shareable options.
Yes — same comparison tool, same Growth-and-above availability, just pointed at your own catalogue instead of a competitor's. Easy for a shopper to see which version actually fits what they need best.
A verifiable digital ID for every staff member — PIN-protected, scan-to-confirm, nothing to print or laminate. It's included from the Starter plan up, with your first 10 employees free.
It's completely free — no card required, and it won't auto-renew into a paid plan when your 15 days are up. See the pricing above for what's included.
See our Refund Policy for the details.

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